How can I download my account data?

Your account data can be downloaded from the profile page. The download includes profile details and user content generated in Along.

For Teachers

For Students

For Parents

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For Teachers

1. Click on Account in the bottom left-hand corner and select View Profile:

2. Click Download your account data:

3. Once the download is ready, click Download now:

 

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For Students

1. Click on your avatar on the left-hand navigation bar and select View Profile:

2. Click Download your account data:

 

3. Once the download is ready, click Download now:

 

 

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For Parents

You can request access by reaching out to your child’s teacher or school administrator, or by logging in directly using your child’s account. If you have any questions or need support, feel free to contact our team—we’re here to help.