How do I support my students in responding after I send my first reflection question?

After you send your students their first reflection question, you can check in with students and support them as they start using the tool by following the steps below:

  1. Call, text, or email your students who have not yet responded to your first prompt.
  2. If your students are not able to log in, it may be because of your school's network or firewall settings. Learn more about whitelisting the Along domain and email

If you are still having trouble, please reach out to our support team at

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